Testimonials
Here's what HBOS had to say about the help we provided:
'We asked Cambio Solutions to take a look at our death claims process and our small claims limit for investment products which had been in place for over 20 years. We asked for their help because we were not in line with other organisations and were putting smaller investors under a lot of unnecessary inconvenience, delay and distress before settling a claim. We were also paying out a lot of interest on late payments which could have been avoided if we had settled claims more quickly.
Having reviewed the current process and analysed the typical time it took to settle a claim, Cambio Solutions designed and implemented an improved death claims process including a revised small claims limit. They also designed a complete new set of forms and letters for use with clients and solicitors. Apart from halving the time it took to settle an average death claim, less money sat on suspense accounts awaiting settlement and less late interest was paid.
In our opinion, using experts like Cambio Solutions to work alongside our business people to highlight and identify what we can do differently has had considerable benefits’.
Here's what some of our other clients have been saying about us:
'Cambio Solutions really helped us by re-organising our office activities into a coherent framework. They developed a number of processes which helped structure our work. We now know what we need to do and when to do it which has made us proactive as opposed to how we were before which was reactive'.
'What they did wasn't rocket science but it was effective. Bottom line for us is that we have been able to reduce time on unnecessary activity and utilise this time on being more productive so yes, Cambio have saved us money'.